pbc99 Privacy Policy — Your Information Is Our Responsibility

We collect the following types of information for registration and service delivery on the pbc99 platform:

1.1 Information Provided Directly

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and mobile number
• National ID number or passport details (for KYC verification)
• Residential address
• Payment account details (bKash, Nagad, Rocket number or bank account details)
• Login credentials (username and password — stored in encrypted form)

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Platform access time, session duration, and navigation history
• Transaction history and gaming activity records
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may receive necessary information from identity verification service providers or fraud prevention agencies. This information is used solely for the purpose of ensuring security and compliance.

pbc99 uses your personal information only for specific and legitimate purposes. The main purposes for which we use your information are:

• Account Management: Completing registration, confirming login, and keeping your account secure.
• Service Delivery: Gaming services, bonus offers, deposit and withdrawal processing.
• KYC and Age Verification: Ensuring access only for those aged 21 or above, and verifying identity.
• Fraud Prevention: Detecting suspicious activity and preventing fraudulent transactions.
• Legal Compliance: Retaining information to comply with applicable laws and regulations.
• Customer Support: Resolving issues via live chat and email.
• Personalized Experience: Displaying relevant offers based on your preferences and gaming history.
• Platform Improvement: Analyzing usage patterns to enhance service quality.

pbc99 never sells your personal information to third parties. However, information may be shared in certain circumstances:

3.1 With Service Providers

Information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket), identity verification, and technical support. They may only use the information for the specified purpose.

3.2 For Legal Obligations

We may be required to disclose information to comply with court orders, government directives, or applicable law. In such cases, we will provide only the minimum information required under the law.

3.3 For Security and Fraud Prevention

Information may be shared with relevant authorities to protect the security of the platform and safeguard the interests of users.

3.4 In the Event of Business Transfer

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, you will be notified in advance and the protections of this policy will continue to apply.

pbc99 maintains the highest industry standards to keep your personal and financial information secure:

• SSL Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption.
• Password Hashing: Your password is never stored directly — a strong hashing algorithm is always used.
• Secure Servers: Data is stored in secure data centers with strict controls to prevent unauthorized access.
• Access Control: Only authorized personnel can access the information they need.
• Regular Security Reviews: Regular security audits are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: Two-step authentication is available for additional protection.

However, complete security on the internet cannot be guaranteed. We advise you to use a strong and unique password and not to share your login details with anyone.

The pbc99 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyze platform usage to improve services.

5.2 Cookie Control

You can control or reject cookies through your browser settings. However, please note that disabling certain cookies may cause some pbc99 services to not function properly.

pbc99 retains your personal information only for as long as necessary:

• Account Information: For as long as the account is active and up to 5 years after closure (for legal compliance).
• Transaction Records: For the period required under financial regulations.
• KYC Documents: For the period required under regulatory rules.
• Cookies and Browsing Data: Automatically deleted, generally within 30 days to 1 year.

Once the designated period has passed, we securely delete the information or anonymize it so that you can no longer be identified.

As a pbc99 user, you have the following rights over your personal information:

7.1 Right to Access

You have the right to know what information we hold about you. Upon a written request, we will provide you with a copy of that information.

7.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected. We will make the correction as soon as possible.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, complete deletion may not be possible if there are legal obligations.

7.4 Right to Object to Processing

You may object to your information being used for marketing purposes. Upon receiving this request, we will immediately stop marketing communications.

7.5 Right to Data Portability

You may request your information in a structured digital format.

To exercise any of the above rights, email us at [email protected] or contact us via live chat.

Providing the highest level of protection for your financial information is our priority. pbc99 processes transactions via bKash, Nagad, Rocket, and bank transfer.

• All payment information is processed and stored in encrypted form.
• The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 5 to 30 minutes.
• Payment account details are never sold or improperly shared with third parties.
• Every transaction is logged and automated monitoring is in place to detect suspicious activity.

pbc99 strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any personal information from minors.

Age verification is mandatory during registration. If we suspect that a user is a minor, we will immediately suspend the account and delete any information collected. If a parent or guardian suspects their child is using this platform, please contact [email protected] immediately.

pbc99 may update this Privacy Policy as needed. If there are any significant changes, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will change.

Continued use of the platform after a change is made will be considered acceptance of the new policy. If you do not agree to the changes, please request that your account be closed.

This Privacy Policy is governed by applicable laws and regulations. If any dispute arises regarding the interpretation or application of this policy, an attempt will be made to resolve it through discussion. We are committed to maintaining a transparent and trustworthy relationship with our users.

pbc99 is a safe and reliable platform that keeps your experience protected through fair play and SSL encryption.