pbc99 Terms and Conditions

1. Definitions and Applicability

These terms and conditions ("Terms") apply to the pbc99 platform and all associated services. Key terms used in this document are defined as follows:

• "Platform" refers to pbc99's website, mobile site, and all related services.
• "User" or "You" refers to any person who has registered on the pbc99 platform or is using its services.
• "pbc99" or "We" refers to the organization operating this platform.
• "Account" refers to a user's personal gaming account.
• "Money" or "৳" refers to Bangladeshi Taka (BDT).

These Terms have been drawn up in accordance with the laws and regulations of Bangladesh. By starting to use the platform, you are considered to have fully read, understood, and agreed to these Terms.

2. Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years of age to create an account on pbc99 and use any gaming services. Use of this platform by minors is strictly prohibited. pbc99 may request necessary documents for age verification at any time.

2.2 One Account Policy

Each individual may operate only one account. Creating multiple accounts under the same name, on the same device, or from the same IP address is strictly prohibited. If this rule is violated, all associated accounts will be closed and accumulated funds may be forfeited.

2.3 Registration Information

You must provide accurate and complete information when creating an account. Providing false or misleading information may result in account termination. Any changes to your information must be reported to our support team immediately.

3. Account Security and Responsibility

You are solely responsible for your account password and login credentials. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately. Follow these practices for your security:

• Never share your password with anyone.
• Change your password regularly and use a strong password.
• End your session after logging in from a public device or network.
• Stay alert to unfamiliar links or phishing attempts.

You are responsible for all activities carried out from your account, unless you can prove they occurred without your consent.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

To deposit funds on pbc99, you must use a valid payment method registered in your own name. Deposits made using third-party accounts or cards are prohibited.

Accepted payment methods:

• bKash
• Nagad (Nagad)
• Rocket
• Bank Transfer

4.2 Withdrawal Rules

Withdrawals generally take between 5 and 30 minutes to complete. pbc99 may require KYC (Know Your Customer) verification before processing a withdrawal request. Withdrawals may be held until verification is complete. The method used for withdrawal must be consistent with the deposit method.

4.3 Verification Process

For large withdrawal amounts, a copy of a national ID card or passport may be requested for identity verification. This is part of our security policy and is applied for the protection of users.

5. Bonuses and Promotional Offers

pbc99 offers various types of bonuses and promotional offers from time to time. The following conditions apply when using these offers:

• Each bonus has its own wagering requirement that must be fulfilled.
• Bonus funds may only be usable on specific games or categories.
• An account is eligible for the welcome bonus only once.
• If bonus abuse or strategic misuse is detected, the bonus and any associated winnings will be voided.
• pbc99 reserves the right to modify, suspend, or cancel any bonus offer.
• Meeting the specified wagering requirement is mandatory before withdrawing winnings earned from a bonus.

6. Betting and Gaming Rules

6.1 Fair Play Policy

pbc99 ensures fair and equal opportunity for all users. All our games are tested and regularly audited to ensure fairness.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game and category, and are displayed in the game interface. pbc99 reserves the right to adjust betting limits for individual users.

6.3 Technical Errors

If a game is interrupted due to a technical error or server issue, pbc99 reserves the right to cancel that round and return the funds wagered in that round. Winnings resulting from an abnormal technical error may not be considered valid.

6.4 Social Responsibility

We promote responsible gaming. Users can set their own deposit limits, betting limits, and session time limits. For more details, visit our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the pbc99 platform and will result in immediate account closure:

• Creating or operating multiple accounts.
• Registering using a false identity or false information.
• Creating artificial betting patterns with the intent to abuse bonuses.
• Using the platform for money laundering or any other financial misconduct.
• Attempting to use software, bots, or other means to alter the normal course of a game.
• Harassing, threatening, or behaving abusively toward other users.
• Attempting to breach or hack the platform's security systems.
• Conducting transactions using third-party payment methods.

8. Intellectual Property

All content on the pbc99 platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of pbc99. Reproducing, distributing, or modifying any part of this content without prior written permission is prohibited.

Content belonging to third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) is their own intellectual property and is protected by applicable laws.

9. Privacy and Data Protection

pbc99 is committed to protecting your personal information. We use SSL encryption technology to keep your data secure. To learn more about how your personal information is collected, used, and stored, please see our Privacy Policy.

By creating an account, you agree to our privacy policy. We do not sell or share your personal information with third parties unless required to meet legal obligations or to prevent fraud.

10. Responsible Gaming

pbc99 takes responsible gaming very seriously. We believe gaming is a form of entertainment and should never be a cause of financial hardship. The following tools are available to users:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Permanent Ban: The option to permanently close your account if needed.
• Support: 24/7 live chat for help with gaming addiction issues.

For more details, visit our Responsible Gaming page.

11. Service Suspension and Account Closure

pbc99 may suspend or close an account without notice in the following circumstances:

• If any provision of these Terms is violated.
• If fraud, forgery, or money laundering is suspected.
• If registration was completed using incorrect or false information.
• At the direction of a legal or regulatory authority.
• If abuse of a bonus or promotional offer is detected.

Users may also request closure of their own account at any time by contacting our support team. Any valid balance at the time of account closure will be returned subject to verification.

12. Limitation of Liability

pbc99 is not liable for the following:

• Any loss or data breach caused by a third party.
• Loss caused by internet disconnection or technical errors.
• Financial loss resulting from a user's own negligence or mistake.
• Service interruption due to unforeseen circumstances or force majeure.

In any circumstance, pbc99's liability is limited to a maximum of the amount held in the user's account at the relevant time.

13. Changes to Terms

pbc99 reserves the right to change, amend, or update these terms and conditions at any time. We will post a notice on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the updated terms.

The latest version of these Terms will always be available on this page. We recommend checking this page regularly.

14. Contact and Complaints

If you have any questions or complaints about these Terms, please contact us:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

Complaints process: First try to resolve the issue through live chat. If unresolved, write to us with full details by email. Our team will make every effort to resolve your issue with full cooperation.